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For the Safety of our customers, NaturalReference.com has a return policy that states that once any type of ingestible product leaves our warehouse, it can not be returned. Since that product has left our possession, it would be irresponsible of us to put that product back out into the marketplace. However, for any products purchased that are NOT ingestible, NaturalReference.com has a policy that allows customers to return non-ingestible merchandise for any reason for 15 days after purchase. The return merchandise must be unopened and needs to be accompanied by your original receipt or invoice. You can take advantage of the exchange policy to get a replacement product of a different type or you can get a full refund.
It’s important to remember that when returning an item for refund, you neither get the original shipping cost nor the return postage expense refunded.